Privacy Policy
Last Updated: August 28, 2026
The SoCal Porch (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit www.thesocalporch.com, submit an order request, communicate with us, or purchase our products or services.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Delivery or service address
Information about your porch, property, or requested service
Package and add-on selections
Preferred delivery or installation dates
Messages, questions, or other information submitted through our website
Information you provide when communicating with us by phone, email, text, or social media
Our website and the third-party services used to operate it may also automatically collect certain technical information, such as your device type, browser type, IP address, pages visited, referring website, and general website usage information.
How We Use Your Information
We may use the information we collect to:
Respond to order requests and inquiries
Confirm availability and schedule services
Communicate with you about your order
Provide pumpkin delivery, porch styling, installation, pickup, and related services
Process and maintain records of transactions
Provide customer service and address concerns
Improve our website, services, and customer experience
Maintain appropriate business and accounting records
Prevent fraud or misuse of our website or services
Comply with applicable legal, tax, and regulatory requirements
We may also use your contact information to send marketing communications if you have chosen to receive them. You may unsubscribe from marketing emails at any time.
Order & Payment Information
Submitting an order request through our website does not constitute payment or a confirmed booking.
After reviewing your request, The SoCal Porch will contact you to discuss your order and, if availability is confirmed, arrange payment.
Payments may be processed through a third-party payment processor. Payment processors may collect information necessary to complete your transaction, such as payment card and billing information.
The SoCal Porch does not intentionally store complete credit or debit card numbers.
Payment information handled by a third-party payment provider is subject to that provider's privacy and security practices.
Squarespace & Other Service Providers
Our website is hosted by Squarespace.
Squarespace and other third-party providers we use may process certain information on our behalf to provide website hosting, analytics, forms, communications, payment processing, scheduling, or other business functions.
These providers may collect and process information according to their own privacy policies.
We may share personal information with service providers when reasonably necessary to operate our business and provide our services.
Cookies & Website Analytics
Our website may use cookies and similar technologies to operate properly, remember preferences, understand how visitors interact with the website, and improve website performance.
Squarespace and other services integrated into our website may also use cookies or similar technologies.
Depending on your browser and the features enabled on our website, you may be able to control certain cookies through your browser settings or a cookie preference tool presented on the website.
Disabling certain cookies may affect how some portions of the website function.
How We Share Information
We do not sell your personal information for money.
We may disclose information when reasonably necessary to:
Provide services you have requested
Work with vendors and service providers that help operate our business
Process payments
Maintain and secure our website
Comply with legal obligations
Respond to lawful requests from government or law enforcement authorities
Protect the rights, safety, and property of The SoCal Porch, our customers, or others
We may also disclose information in connection with a business reorganization, sale, transfer, or similar transaction if one occurs in the future.
Photography & Customer Properties
The SoCal Porch may photograph completed porch installations for use in our portfolio, website, social media, or other marketing materials.
We make reasonable efforts to avoid displaying identifiable people, house numbers, vehicle license plates, or other personal identifying information in photographs we publish.
If you do not want your property photographed or shared, please notify us before your scheduled delivery or installation.
Please see our Terms & Conditions for additional information regarding photography of completed installations.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with tax and legal requirements, resolve disputes, and protect our legitimate business interests.
Different types of information may be retained for different periods depending on why the information was collected.
Data Security
We take reasonable measures intended to protect the personal information we maintain.
However, no website, electronic communication, or method of electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted or stored electronically.
Please do not send complete credit card numbers or other sensitive payment information through email, text message, social media, or website contact forms.
Your Privacy Choices & California Privacy Rights
You may contact us to request access to, correction of, or deletion of personal information we maintain about you.
Depending on applicable law and the nature of your request, certain exceptions may apply. For example, we may need to retain transaction information for tax, accounting, legal, fraud-prevention, or other legitimate business purposes.
California residents may have additional privacy rights under applicable California law.
To submit a privacy-related request, contact us at hello@thesocalporch.com.
We may need to verify your identity before completing certain requests.
Marketing Communications
If you choose to receive marketing emails from The SoCal Porch, we may send you information about seasonal bookings, services, promotions, or other business updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the message or contacting us.
Transactional communications related to an order, booking, payment, delivery, installation, or customer-service matter are not considered marketing communications.
Links to Other Websites
Our website may contain links to third-party websites or services, including social media platforms.
We are not responsible for the privacy practices, content, or security of websites or services that we do not control.
Children's Privacy
Our website and services are intended for adults and are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 through our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our business, website, or legal obligations change.
When we make changes, we will update the “Last Updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
The SoCal Porch
Southwest Riverside County, California